INDUSTRIA AUTOMOTRIZ
Solicita: QUALITY COORDINATOR
    Descripción y Requisitos
Descripción y Requisitos
INDUSTRIA AUTOMOTRIZ
Solicita: QUALITY SYSTEM COORDINATOR.


Global company in the Automotive Industry, is in search of talent in the Quality area.

Requeriements:

  • 3 years in the Automotive Industry.
  • Bachelor Degree
  • Six Sigma Training
  • English : Bilingual
Knowledge:

  • Investigate customer's problems and find solutions.
  • Hire and train customer service rep.
  • Handle major incidents that cannot be resolved by customer service rep.
  • Resolve complaints  and order issues.
  • Keep  abreast  of  new company products  and services.
  • Analyze data and statistics.
  • Compile and print reports on overall customer satisfaction.
  • Identify areas of improvement.
  • Train customer service rep. on how to adequately address problem over the phone.
  • Work with management on customer service initiatives.
  • Utilize social media to respond to customer complaints and praise.
  • Supervise customer service managerial staff.
  • Comply with the quality, security and environment standards procedures and instructions (those applicable)
  • Self-motivated, self-driven
  • SAP, MS Office, Supply Chain
  • Training
  • Organize, Supervision, Communication

Puesto:  Calidad
    Información Adicional
Tipo de contrato: Permanente
Salario:  Negociable

Pais: MEXICO
Estado o Region: Chihuahua
Ciudad: Ciudad Juarez
   
          

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